FAQ
What's your cancellation policy?
At Nalu Healing Arts, we honor your time and the time of our practitioners. Please review our cancellation policies below:
Treatment Appointments
We kindly ask for at least 24 hours’ notice to cancel or reschedule any treatment appointment. This allows us to offer your time slot to another client in need.
No-shows or cancellations made with less than 24 hours’ notice may be subject to a cancellation fee up to the full cost of the session.
Memberships
Monthly memberships require a 30-day written notice to cancel. This ensures that your recurring payments are stopped on time and that we can update our scheduling accordingly.
To cancel your membership, please send an email to support@naluhealingarts.com with your full name and request to cancel.
Do you offer treatment plans?
Yes, our care is focused on targeting the root cause of ailments and encourage our patients to committing to a treatment plan to achieve optimal results. To start, schedule your initial consultation and ask your provider about treatment plans.
Does acupuncture really work?
Yes. Acupuncture is commonly used in East Asia where it is integrated into everyday medical practice and where its benefits have been recognized for thousands of years. In the Western world acupuncture has only more recently become a subject of scientific study, but nonetheless a multitude of studies have been conducted in the US that have shown acupuncture to benefit a number of conditions, particularly pain disorders. There have also been studies attempting to elucidate the molecular mechanisms by which acupuncture works which have shown conclusive evidence that it does really work.
Does acupuncture hurt?
Most people barely feel anything when needles are inserted. Sometimes you may feel a slight pinch that dissipates within seconds. Acupuncture needles are very thin (about the width of 2 hairs), and most of the sensation happens after insertion.
What you should expect to feel ranges from a dull achy sensation, heaviness, a pleasant electrical sensation or tingling, & warmth. Sometimes you don’t feel anything at all – most of the time people fall asleep soon after the needles are in.
What kind of training and credentials does my acupuncturist have?
Acupuncturists in California are Licensed Primary Care Providers. They take a rigorous test to be State Board certified after graduating from a four year master’s program in Traditional Chinese Medicine where they learn both Western and Chinese medicine. They practice acupuncture under supervision for thousands of hours in various clinics and institutions before graduating.
What if I’m unsure about needles but I’d like another form of alternative medicine? Do you offer needle-less treatments?
I do offer other forms of alternative medicine. I have many different treatment modalities that I can use to effect change in the body. Moxibustion, Gua Sha, and Cupping are some of these modalities.
How many treatments are needed to see results?
1-2 treatments should yield tangible results for acute conditions while chronic issues may need 6-12 treatments for significant improvement. Every individual is different, however, so this is determined on a case by case basis.
What should I do to prepare for a treatment?
Have a meal 1-2 hours prior to being seen. If you want to work out on the day of your treatment, it is advised that you exercise before coming rather than after your session.